Delivery Information
Your pack shipment
Packages are dispatched as soon as possible after receipt of payment and are shiped via Royal Mail or our Courier. If you prefer to collect the items please let us know. Whichever shipment choice you make, you will be notified by email.
Delivery fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Claims for non-delivery must be made within 7 days of invoice date.
Claims for shortages and/or damage must be made in writing within 3 days of delivery.
PLEASE check your parcel upon delivery BEFORE signing as transport companies will not be held responsible for damaged items after they have been signed for.